Privacy policy

Mysuru Miniatures

Effective Date: April 27, 2025

.At Mysuru Miniatures, your trust is as precious as the craftsmanship we pour into every miniature. This Privacy Policy explains — with full transparency — how we collect, use, and protect the personal information you share with us when you visit our website or reach out to us.”

01 Information We Collect

We collect only the information you voluntarily choose to provide to us. We do not track you silently or harvest data without your knowledge. The personal information we may collect includes:

Full Name — to address you correctly and personalise communication.
Phone Number — to follow up on orders, answer queries, or confirm details.
Email Address — to send product information, order confirmations, or responses to enquiries.
Message Content — any details, questions, or requests you share through our contact forms or via WhatsApp.

Important: All information collected on this website is submitted voluntarily by you. We will never collect data from you without your knowledge or consent.

02 How We Use Your Information

The information you share with us is used solely for legitimate business purposes related to Mysuru Miniatures. Specifically, we use your data to:

Respond to your enquiries, questions, or feedback promptly and accurately.
Provide detailed information about our miniature products, pricing, and availability.
Communicate with you regarding custom orders, order status, delivery, or any special requests.
Improve our service quality based on your feedback and interaction with us.

Our Commitment: We do not sell, rent, trade, or otherwise share your personal information with any third party for marketing or commercial purposes. Your data stays with us — period.

03 WhatsApp Communication

Our website offers a convenient WhatsApp contact option, allowing you to reach us quickly and directly for product enquiries or orders.

When you initiate contact with us through WhatsApp, please be aware of the following:

Your WhatsApp messages, profile name, and phone number become visible to us as part of the communication.
The security and privacy of your WhatsApp messages in transit are governed by WhatsApp’s own Privacy Policy, which is independent of ours.
We use the information shared via WhatsApp only to respond to and fulfil your specific enquiry or request.
We do not store WhatsApp conversations on any external servers or third-party databases beyond what WhatsApp itself retains.

04 Cookies & Tracking

Our website may use cookies — small text files stored in your browser — to enhance your experience and understand how visitors interact with our site. The types of cookies we may use include:

Essential Cookies: Necessary for the website to function correctly. These cannot be disabled without affecting core functionality.
Analytical / Performance Cookies: Help us understand how visitors navigate the website, which pages are most visited, and how we can improve the user experience. This data is aggregated and anonymised.
Functional Cookies: Remember your preferences (such as language or region) to provide a more personalised experience on return visits.

Your Choice: You may disable or delete cookies at any time through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website. Most browsers allow you to manage cookie preferences under Settings → Privacy..

05 Data Protection & Security

We take the security of your personal information seriously. We implement a range of reasonable technical and organisational measures to protect the data you share with us from unauthorised access, disclosure, alteration, or destruction. These measures include:

Using secure, encrypted connections (HTTPS/SSL) where supported on our website.
Limiting access to personal information to only those individuals who need it to respond to your enquiries.
Regularly reviewing our data handling practices to identify and address potential vulnerabilities.
Not storing sensitive personal information beyond the period necessary to fulfil your enquiry or order.

Honest Disclosure: While we take every reasonable precaution, no method of data transmission or storage over the internet can be guaranteed to be 100% secure. We will notify you promptly should we ever become aware of any breach that may affect your data..

06 Third-Party Services

To deliver a better website experience, we may integrate certain trusted third-party tools and services. These may include:

Website Analytics Tools (e.g., Google Analytics): These help us understand traffic patterns, visitor demographics, and popular content — all in aggregated, anonymised form.
Hosting & Infrastructure Providers: The servers and platforms that host our website may process your IP address and browser information as part of normal server operation.
Plugins & Embeds: Any embedded tools (such as maps, social buttons, or forms) may collect limited data as part of their own service functionality.

Each of these third-party services operates under its own privacy policy and terms of service. We carefully select partners whose practices align with our commitment to your privacy, but we cannot be held responsible for how these external services handle data beyond what they disclose in their own policies.

Note: We do not grant third-party services access to your personally identifiable information (name, phone, email) without your explicit consent.

07 Your Rights

As someone who has shared personal information with us, you hold the following rights at all times. We are committed to honouring these rights promptly and without charge:

Right to Access

You may request a copy of the personal information we hold about you at any time.

Right to Correction

If any of your data is inaccurate or outdated, you may ask us to correct it.

Right to Deletion

You may request that we delete all personal data we hold about you, subject to legal obligations.

Right to Object

You may object to how we process your data for certain purposes, including direct communication

Right to Portability

You may request your data in a readable format to transfer to another service if applicable.

Right to Withdraw Consent

You may withdraw consent for us to use your data at any time by contacting us directly.

To exercise any of these rights, simply get in touch with us using the contact details in Section 8. We will respond within a reasonable timeframe, typically within 7–14 business days..

08 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please do not hesitate to reach out. We are happy to assist.